Agenda

Sponsor Booths Open

Come talk with our 2023 sponsors at their booths in the exhibit hall.  

Stop Letting That Difficult Person Ruin Your Day: Handling Challenging Workplace Relationships

During the workday, financial planners may encounter people who are demanding or difficult to work with. Fortunately, in these situations, there are effective strategies you can use to ensure you feel empowered and in control. Explore the dynamics behind challenging workplace interactions with Beverly Beuermann-King, who will teach you how to handle negative attitudes, diffuse tense situations, and maintain your composure.

You'll gain insights into the behaviours of individuals who create stressful circumstances - and learn how to transform conflicts with them through effective communication.

Beverly Beuermann-King
Founder, S-O-S Principle^™

Sponsored by:

Eligible for the following continuing education (CE) credits:

• FP Canada: 1 Financial Planning CE credit
• MFDA: 1 Professional Development CE credit
• IIROC: Pending accreditation

Break

Ethics Session - Personal Conduct and Professional Integrity: Is a Planner Ever Off Duty?

We all know that planners also have personal lives. The question is, can one’s behaviour during their personal time impact the way they are perceived as a professional?

From potentially controversial comments on a social media feed or personal blog, to casual chat that is interpreted as professional advice, this panel discussion will take a close look at conduct outside of practice. It will also touch on the Fitness Standards which reflect the good character standards for new and continued certification.

Moderator: Tamara Center, LL.B.
Director, Professional Conduct and Enforcement
FP Canada Standards Council^™

Josh Koziebrocki
Principal Lawyer and Founder,
Koziebrocki Law

Kate Smalley, QAFP^®
Small Business Advisor,
Writer, Educator

Sponsored by:

Eligible for the following continuing education (CE) credits:

• FP Canada: 1.25 Professional Responsibility CE credits
• MFDA: 1.25 Business Conduct - Ethics CE credits
• IIROC: Pending accreditation

Break

Concurrent Session - A 5-Step Process for Communication that Builds Trust and Shapes Behaviour

Financial planners add significant value to the lives of their clients, but there must be a foundation of trust for it to be delivered effectively. Unfortunately, surveys show that in the financial services sector, that trust isn’t always there. This may be part of the reason why up to 50 percent of the advice delivered by financial planners isn’t followed by clients.

Simply put, while the value of financial planning advice is high, a lack of trust and "stickiness" often limit how much value clients see. Bearing this two-part dilemma in mind, Dr. Daniel Crosby has developed a five-part system for communicating with clients in ways that deepen rapport, build trust, and promote client uptake. Don't miss this interactive presentation, which will change the way you think about the value you provide and how best to deliver it.

Dr. Daniel Crosby
Psychologist, Author

Eligible for the following continuing education (CE) credits:

• FP Canada: 1 Financial Planning CE credit
• MFDA: 1 Professional Development CE credit
• IIROC: Pending accreditation

Concurrent Session - Client Experience: The Key to Making Money, Meeting Clients, and Setting Yourself Apart

There’s a difference between the services a financial planner offers and the experiences they provide. The latter is about how you make clients feel. It’s what they’ll remember long after an interaction with you - and what they’ll talk about.

Dennis Moseley-Williams is a major proponent of creating memorable client experiences. His practice management company is all about helping organizations build sustainable relationships by creating experience-driven solutions. From increased revenue to the formation of referral-generating communities, the benefits are significant. Learn what it takes to create impactful client experiences in Dennis’ inspiring session.

Dennis Moseley-Williams
Founder
Dennis Moseley-Williams Strategic Consulting

Sponsored by:

Eligible for the following continuing education (CE) credits:

• FP Canada: 1 Financial Planning CE credit
• MFDA: 1 Professional Development CE credit
• IIROC: Pending accreditation

Spotlight Sessions

Learn more about a variety of popular financial planning topics in our spotlight sessions, brought to you by our sponsors.

Sponsor Booths Open 

Come talk with our 2023 sponsors at their booths in the exhibit hall.

Concurrent Session - Understanding Socially Responsible Investing

We live in a time when Canadians are increasingly aware of their carbon footprints – and the impacts they’re having on the world as a whole. For financial planners, there’s an opportunity to help clients optimize their portfolios while making investments that are truly socially responsible

Tim Nash, the founder of investment coaching company Good Investing, knows all about the importance of helping investors make more intentional decisions. In his engaging session, Tim will discuss the ins and outs of socially responsible investing – and delve into the environmental, social, and governance factors involved.

Tim Nash
Founder
Good Investing Financial Planners

Eligible for the following continuing education (CE) credits:

• FP Canada: 0.75 Financial Planning CE credits
• MFDA: 0.75 Professional Development CE credits
• IIROC: Pending accreditation

Concurrent Session - Cross-Border Tax Planning: What to Consider When Working with Clients

Many financial planners work with Canadians who work, invest, or spend time in the United States - or with American citizens who live in Canada. Of course, having a foot in each country can have significant tax and financial planning implications. All too often, clients find themselves struggling to navigate the complex tax landscape of two separate tax jurisdictions. Fortunately, a planner with the right expertise can provide them with helpful advice – and peace of mind.

In his highly informative session, Terry Ritchie will discuss the ins and outs of cross-border tax and financial planning. Terry is a writer, speaker, and educator with over 30 years of experience in financial, investment, tax, and estate planning expertise in Canada and the United States.

Terry Ritchie
Private Wealth Manager and Partner,
Cardinal Point Management

Sponsored by:

Eligible for the following continuing education (CE) credits:

• FP Canada: 0.75 Financial Planning CE credits
• MFDA: 0.75 Professional Development CE credits
• IIROC: Pending accreditation

Break

Ethics Session - Digging Deeper: The Importance of Client Discovery

The discovery process is one of the keys to an effective planner-client relationship, which is why getting it right is so crucial. The process also presents unique challenges and opportunities as you gather key information to get to know your client. Challenges can range from difficulties with assessing your client's level of financial sophistication to undergoing the discovery process with seniors who may be experiencing diminished capacity.

In her helpful ethics session, accomplished lawyer, speaker, and author Ellen Bessner will do a deep dive into the discovery process, unwrapping issues commonly overlooked by planners. Using real-life examples, she’ll provide tips and tools to improve clients’ financial plans and reduce regulatory and legal challenges associated with vulnerable clients.

Ellen Bessner
Lawyer
Babin Bessner Spry LLP

Sponsored by:

 

Eligible for the following continuing education (CE) credits:

• FP Canada: 1 Professional Responsibility CE credit
• MFDA: 1 Business Conduct - Ethics CE credit
• IIROC: Pending accreditation

Break

Concurrent Session - Intergenerational Wealth: A Financial Planning Perspective

The largest wealth transfer in Canadian history is now in full swing. Some financial planners are dominating the bourgeoning and lucrative inheritance market while others are watching assets decline as the next generation inherits.

In this compelling presentation, Dr. Tom Deans will share practical ideas to help you attract and retain clients who represent multiple generations of one family. This is essential for building a valuable and effective financial planning practice. Prepare to unlearn everything you thought you know about estate planning as this award-wining speaker shares his unconventional approach to building, protecting, and transitioning family wealth.

Tom Deans
President,
Détente Financial Press Ltd.

Sponsored by:

 

Eligible for the following continuing education (CE) credits:

• FP Canada: 0.75 Financial Planning CE credits
• MFDA: 0.75 Professional Development CE credits
• IIROC: Pending accreditation

Concurrent Session – A Deep Dive into Financial Planning for Business Owners

Running a business is no simple task, and handling the financial side of things can be especially complex. Fortunately, professional financial planners have the knowledge and skills to help business owners succeed. All they need is a holistic understanding of the challenges these clients face.

In her informative talk, Mariska Loeppky will draw on her experience, including her tax planning expertise, to provide insights for financial planners who work with business owners. Mariska works closely with clients on issues related to estate planning, business succession, and tax planning with a special focus on cross-border issues.

Mariska Loeppky
Assistant Vice-President,
Tax & Estate Planning
IG Wealth Management

Eligible for the following continuing education (CE) credits:

• FP Canada: 0.75 Financial Planning CE credits
• MFDA: 0.75 Professional Development CE credits
• IIROC: Pending accreditation

Break

The Bold Ones: How to Evolve with the Times and Advance Your Career

In the world of work, it’s never been more critical to adapt and evolve. Unfortunately, when faced with radical change, most professionals tend to focus on what’s made them successful in the past, which is often a mistake.

In this thought-provoking keynote, Shawn Kanungo delves into how financial planners can embrace innovation to become more dynamic and create value. Shawn, a globally recognized innovation strategist and best-selling author, will provide specific, actionable techniques to help financial planners evolve and deliver better experiences for their clients.

Shawn Kanungo
Innovation Strategist, Author

Sponsored by:

Eligible for the following continuing education (CE) credits:

• FP Canada: 1 Financial Planning CE credit
• MFDA: 1 Professional Development CE credit
• IIROC: Pending accreditation

Conference Wrap-Up

Tashia Batstone and Patricia Lovett-Reid discuss conference highlights and key takeaways.

Sponsor Booths Open

Come talk with our 2023 sponsors at their booths in the exhibit hall.  

Welcome and Introductions

We get things started with an address from FP Canada’s President & CEO Tashia Batstone, MBA, FCPA, FCA, ICD.D, who will share exciting developments at FP Canada over the past year. She will be joined by Ronald Harvey, CFP®, Chair, FP Canada Board of Directors.

Platinum Sponsor:

 

Preparing for The Future of Work Through Indigenous Values

Every day, we’re faced with challenges. Fortunately, by harnessing the right values, we can strengthen our resilience and start making progress toward our professional goals - and support our clients as they work towards theirs.

In this inspiring keynote, renowned speaker and best-selling author Kendal Netmaker will share his personal journey, which took him from Sweetgrass First Nation to international success. He’ll teach financial planners how to develop a personal formula for staying driven. He’ll also discuss the role that Indigenous values can play in helping them achieve professional success and in helping their clients meet their financial planning goals.

Kendal Netmaker
Author, Speaker, and
Founder of Neechie Gear^®

Sponsored by:

Eligible for the following continuing education (CE) credits:

• FP Canada: 1 Financial Planning CE credit
• MFDA: 1 Professional Development CE credit
• IIROC: Pending accreditation

Break

Concurrent Session – Beyond Biases: Exploring the Human Experience of Money

While behavioural finance is a fascinating topic, its impact in the wealth management industry has been limited. Of course, we want to help clients make better decisions to thrive - but our industry’s biases and heuristics obsession has landed us in a cul-de-sac from which we now need to retreat.

Brian Portnoy’s engaging talk charts a new path forward. It presents seven distinct pivot points by combining timeless insight with timely action to empower the modern advisor. Attendees will learn to identify the important transition points in the evolution of the wealth management industry, evaluate the role of the financial planner in a client's ability to achieve financial well-being, and articulate the key features of "Behavioural Finance 2.0.".

Brian Portnoy, Ph.D., CFA
Founder
Shaping Wealth

Sponsored by:

Eligible for the following continuing education (CE) credits:

• FP Canada: 0.75 Financial Planning CE credits
• MFDA: 0.75 Professional Development CE credits
• IIROC: Pending accreditation

Concurrent Session – Unbiased Investing: Practice Management to Limit the Effects of Biases and Heuristics

There’s no doubt that bias can have a negative impact on the way clients invest and make financial decisions. The good news is, there are strategies financial planners can use to help them reduce the effects of bias and understand their personal economic values.

With a focus on practice management, behavioural finance expert Coreen Sol will provide this engaging talk that will position you to attract more clients – and assist them in achieving their goals and objectives. Coreen will expand upon insights from her most recent book, Unbiased Investor: Reduce Financial Stress and Keep More of Your Money (Wiley, 2022).

Coreen Sol, CFA
Portfolio Manager,
Educator, and Author

Sponsored by:

 

Eligible for the following continuing education (CE) credits:

• FP Canada: 0.75 Financial Planning CE credits
• MFDA: 0.75 Professional Development CE credits
• IIROC: Pending accreditation

Break

Ethics Session – Is It a Conflict? Identifying and Managing Potential Conflicts of Interest

Identifying and responding to conflicts of interest can be challenging. Looking at various common scenarios - including working with clients who are separating, working with the adult children of clients, and others - this session will explore common situations where planners may find themselves facing a conflict of interest or potential conflict of interest.

The first and hardest step can be determining whether the circumstances do in fact constitute a conflict. Our panel of experts will explore conflicts of interest from a legal, regulatory and professional conduct perspective and offer tips for identifying and managing them.

Damienne Lebrun-Reid, LL.B
Vice President Standards,
Certification and Enforcement
FP Canada Standards Council™

Robb Bassett
VP Compliance, Raymond James Ltd.

Iva Vranic
Senior Legal Counsel
AUM Law

Sponsored by:

Eligible for the following continuing education (CE) credits:

• FP Canada: 1.25 Professional Responsibility CE credits
• MFDA: 1.25 Business Conduct - Ethics CE credits
• IIROC: Pending accreditation

Spotlight Sessions

Learn more about a variety of popular financial planning topics in our spotlight sessions, brought to you by our sponsors.